Home Care

Privacy Policy | BrightLight Home Care

Privacy Policy

Effective Date: December 01, 2025

BrightLight Home Care is committed to protecting your privacy. This policy explains how we handle your personal information across our website and communication channels.

1. Information We Collect

We collect information to provide better services to our clients, including:

  • Identifiers: Full name, phone number, email, and mailing address.
  • Service Details: Care inquiries, scheduling, and preferences (No clinical records via SMS).
  • Website Data: IP address, browser type, and page visits.

2. How We Use Your Information

Your data helps us in:

  • Responding to service inquiries and requests.
  • Scheduling caregivers and confirming appointments.
  • Sending transactional and conversational SMS messages.
  • Improving our customer experience and legal compliance.

3. Text Messaging (SMS) Privacy

Important SMS Disclosure:
SMS consent is not shared with third parties. You can opt out any time by replying STOP. Message and data rates may apply.

We use SMS for appointment reminders, service updates, and care coordination.

4. How We Share Information

We do not sell or rent your information. We only share data with:

  • Authorized caregivers for service coordination.
  • Internal service providers (scheduling/communication platforms).
  • Legal authorities if required by law.

5. Contact Us

If you have any questions, please reach out to us:

BrightLight Home Care
Email: info@brightlighthomecaretx.com
Phone: (346) 699-5060
Web: brightlighthomecaretx.com

Privacy Policy

Last Updated: December 2, 2025

Our Commitment to Privacy

This BrightLight Home Care LLC Privacy Policy outlines our data practices, specifies your privacy options as a user (“you” or “your”), and details how BrightLight Home Care LLC (“we,” “us,” “our,” or “BrightLight Home Care”) collects and utilizes your information. We recognize the importance of your privacy and are committed to maintaining your trust.

Scope of this Policy

This Privacy Policy (“Policy”), together with our Terms of Use, governs your utilization of the BrightLight Home Care LLC websites at brightlighthomecaretx.com, facebook.com/brightlight.home.care, and instagram.com/brightlight.home.care (collectively, the “Sites”).

Changes to this Policy

We may periodically update or modify this Policy. All modifications become effective upon posting. Continued use of the Sites constitutes acceptance. Review regularly for updates.

Privacy Notices

Supplemental privacy notices may be posted to provide specific details about information collection, its purpose, and your choices.

Information Collected Through the Sites

Information You Provide:

  • Name, email, phone, and address
  • Details on how you learned about BrightLight Home Care
  • Information regarding your interest in BrightLight Home Care
  • Questions or comments concerning our services

Information Sent by Your Web Browser:

  • IP address, operating system, browser version, date/time of access, referring website, and visited pages

Cookies and Similar Technologies:

  • Analyze usage patterns
  • Assess advertising campaigns
  • Support site features
  • Customize site experience

Children Under the Age of 13

Our Sites are not intended for children under 13, and we do not knowingly collect their personal information. Parents may contact 346-699-5060 to remove any such information.

Use of Collected Information

  • Deliver requested services and information
  • Communicate relevant offers and updates
  • Invite survey participation and feedback
  • Personalize user experience
  • Provide customer support
  • Enhance content, usability, and marketing efforts

Sharing of Information

Information may be shared with affiliates, service providers, or for legal compliance. Aggregate or anonymized data may be shared for analytical purposes.

Business Transfers

Personal information may be transferred during company mergers, acquisitions, or sales. Use of information remains subject to this Policy.

Behavioral Advertising

Third-party vendors, like Google Analytics, may use cookies to display advertisements. No personally identifiable information is linked.

Protection of Your Information

We implement reasonable safeguards to protect personal information. However, no method of storage or transmission is entirely secure.

Limiting Information Collection

You can opt out of communications or control cookies and tracking via browser settings. Requests for removal can be sent to info@brightlighthomecaretx.com.

Access, Update, or Correct Your Information

Contact us at info@brightlighthomecaretx.com or mail to 13715 Murphy Rd. #1a Stafford, TX 77477. Requests will be handled promptly in accordance with applicable laws.

Governing Law

This Policy is governed by the laws of the State of Texas, USA. English version prevails over translations.

Do Not Track Signals

Our Sites do not respond to Do Not Track signals. Refer to third-party privacy policies for additional information.

Questions

Email: info@brightlighthomecaretx.com
Phone: 346-699-5060
Address: BrightLight Home Care LLC, 13715 Murphy Rd. #1a, Stafford, TX 77477

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